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NEW! Power Agent Role & Enhanced Admin Features 

(available October 15, 2025)

JUNE 30 OMES NEW FEATURES IMPLEMENTATION (features added June 30, 2024)

Frequently Asked Questions (FAQ)

Dental Claims (Fee-for-Service)

Professional Claims (Fee-for-Service)

Institutional Claims (Fee-for-Service)

Prior Authorizations (Fee-for-Service)

Provider Financial Document Access

Recipient Eligibility Lookup

Hospice Recipient Enrollment

Other


PNM

Frequently Asked Questions (FAQ)

PNM Status Definitions

User Guides (listed by Provider Category)

Quick Reference Guides

Logging into PNM and Enrolling with ODM, ODA, or DODD

New Users (never been a provider with ODM, ODA, or DODD)

Existing Medicaid Records

Power Agent

Account Administration

Behavioral Health

Reapplication

Revalidation

Self-Service Functions

Updating Provider Information

Other Functions

Cost Reports and Rate Setting

Managed Care Plans

Power Agent

For questions related to training materials, please contact the Maximus Training Team at ohiotrainingteam@maximus.com

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